Last Updated: January 1, 2023
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us directly when you create an account, use our services, or communicate with us. This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Usage Data: We collect usage data automatically when you visit our website or use our services. This may include your IP address, browser type, operating system, device information, session duration, and pages visited.
2. How We Use Your Information
2.1 Providing and Improving Our Services: We use the information we collect to provide and improve our audio conferencing and webcasting services. This includes facilitating communication, troubleshooting technical issues, personalizing your experience, and developing new features.
2.2 Communication and Support: We may use your information to communicate with you, respond to your inquiries, and provide customer support.
2.3 Analytics and Marketing: We may use your information for statistical and analytical purposes, including to understand how our services are used, to improve our marketing efforts, and to personalize the content and advertisements you see.
2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users.
3. Sharing and Disclosure of Information
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services, conducting business operations, or providing support. These service providers are contractually bound to protect your personal information and are not allowed to use it for any other purposes.
3.3 Legal Obligations: We may disclose your information when required to do so by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property, as well as that of our users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information under the GDPR, including:
5.1 Right to Access: You have the right to request access to the personal information we hold about you.
5.2 Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
5.3 Right to Erasure: You have the right to request the erasure of your personal information under certain circumstances.
5.4 Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
5.5 Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
5.6 Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise these rights or for any privacy-related concerns, please contact us using the contact information provided in Section 7 below.
6. Retention of Personal Information
7. Contact Us
Address: 2800 Skymark Ave, Suite 501, Mississauga, Ontario, L4W 5A6